Privacy Policy

THE MOD HOUSE is committed to uphold the privacy of users of this site and understands the importance of respecting and protecting information collected. Please read the following Privacy Policy carefully to learn what information we collect and how we use that information. You agree that your use of the site signifies your assent to this Privacy Policy. This Privacy Policy applies to the site only. This Privacy Policy does not apply to other web sites to which we link. If you do not agree with this Privacy Policy, please do not use this site.

What information do we collect?

A registration process must first be completed in order to fully access this site. During the registration process, we collect personal information such as your name and email address. Once you complete and submit your registration, you have opted in to receive email communication from us.

We also collect personal information when you choose to use certain other features of the Site, such as making purchases or electing to receive text messages about upcoming events or promotions. When you choose to use these additional features, we require you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information, and we may request additional personal information such as your shopping preferences and demographics.

Saved credit card information will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Any personal information provided to us is maintained on secure servers and our internal systems.

How do we use your information?

We will not share or disclose your information to anyone except as described in this Privacy Policy.

We use personally identifiable information in order to provide a more enjoyable and convenient shopping experience. It also helps us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: processing your order; tracking payments, providing customer service; managing your account; and otherwise supporting your use of the Site. We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information.

We may disclose your information to certain trusted third parties in connection with their performance of services to maintain and operate the Site and certain features on the Site. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

We reserve the right to disclose personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, protect or defend our legal rights.

You will receive notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information.

We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

How do we protect your information?

We implement a variety of security measures to help ensure the confidentiality, integrity and security of your personal information stored on our system.

To provide for a secure transmission of information from your PC to our servers, all supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by employees and third parties who require access in order to perform their duties.

What are cookies and how do we use them?

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


Changes to our Privacy Policy

THE MOD HOUSE reserves the right to update this privacy policy at any time. Users are advised to periodically visit this page to keep themselves aware about latest updates. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

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